Facilitating 360° feedback is a rewarding experience. However, it can also be a challenging task and it is likely that you will need to deploy the full range of your facilitation skills.

The aim of this section is to introduce you to the topic of facilitation skills. Here, you will:

• Learn about some of the issues that you may experience as a feedback facilitator
• Explore some strategies for dealing with participant resistance.

We will not go into too much detail here.  If you are new to 360° facilitation, you will explore this topic in more depth on the Healthcare Leadership Model 360° Face to Face Facilitator Training.

Further guidance is also provided in your facilitator's guide and you can find more supporting resources in Part 3 of this course