Welcome to Part 2 of the Healthcare Leadership Model online course for 360° feedback facilitators.

We hope you enjoyed Part 1 and now have a better understanding of the Healthcare Leadership Model and how it is used with 360° feedback in healthcare.

In Part 2 you will learn about the systems and tools you will use as a facilitator - the Healthcare Leadership Model Appraisal Hub and the 360° report. You will also learn some facilitation skills.

In this video, Jo Maddocks, Chief Psychologist at JCA Global, tells you more about what you can expect in Part 2. JCA Global provides 360° and Emotional Intelligence solutions for performance and wellbeing at work and has partnered with the NHS Leadership Academy to develop the Healthcare Leadership Model Appraisal Hub, its questionnaires and reports.

Find out more at www.jcaglobal.com.