Competency 3: Manage with civility and compassion
I listen and respond to colleagues and patients’ concerns with interest, care, and professionalism.
Competency 1: Take accountability for my actions
I take responsibility for my actions and use feedback and self-reflection to help me improve how I act.
Competency 2: Be visible, transparent and present
I help colleagues and patients to feel included. I share updates, listen to their views and interact with them openly and respectfully.